Product Support

Two men installing Scorpion device to a detector in a lift shaft
testing smoke detectors; no access, no problem!
testing smoke detectors; no access, no problem! 780 488 Detector Testers

More elaborate building designs and an increase in high rise buildings are just a couple of factors which can result in a building having hard-to-access smoke detectors. In some cases this has meant that such detectors are left untested. So what can be used to reach these detectors?

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Training 2021- new courses, new dates…
Training 2021- new courses, new dates… 780 488 Detector Testers

Our webinars continue to prove popular and in recent months have allowed us to reach a far wider audience than ever before.  As we enter Spring, we have added new dates to the diary and are currently working on new material for future sessions. 

We continue to work with detector manufacturers to support training and compliance and have also recently received CPD certification for our Solo Access Pole training.

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Product webinars – last chance for 2020!
Product webinars – last chance for 2020! 780 488 Detector Testers

Want to learn about our industry leading Solo range? Testing smoke, heat or CO detectors?

Following the success of our summer series of webinars, we’ve just announced details of a new Solo webinar scheduled for November.

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New training webinars announced!
New training webinars announced! 780 488 Detector Testers

Since the COVID-19 outbreak we’ve offered a number of webinars looking the key features of products from our Solo, Testifire and Scorpion ranges.  We’re now pleased to announce the launch of our live training sessions with dates scheduled for November, December and January.

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Product update: UFI Code Compliance
Product update: UFI Code Compliance 780 488 Detector Testers

With compliance a key value in the fire industry, it’s obviously a vital part of our business and the solutions we offer.  Regulations change frequently and we’ve recently made some updates to our product labelling to ensure compliance with new regulations announced by the European Chemicals Agency (ECHA).

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Solo 365 Approved as test method for Apollo Soteria Dimension range
Testing Soteria Dimension with Solo 365
Testing Soteria Dimension with Solo 365 780 488 Detector Testers

Our latest smoke detector tester, Solo 365, has been approved as a test solution for the Soteria Dimension range of detectors from Apollo.

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New Solo webinar – dates announced!
New Solo webinar – dates announced! 780 488 Detector Testers

Want to learn about our industry leading Solo range? Testing smoke, heat or CO detectors?

Following the success of our summer series of webinars, we’ve just announced details of a new Solo webinar scheduled for November.

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Testifire solves testing challenge in Russia
Testifire solves testing challenge in Russia 780 488 Detector Testers

In the last few months we’ve heard from customers around the world about how they have continued to carry out functional testing during the COVID-19 outbreak and the role our solutions have played in helping them meet this challenge.

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Testifire around the world
Testifire supports faster testing in Spain
Testifire supports faster testing in Spain 780 488 Detector Testers

Recently we featured how Testifire was benefiting engineers across the Middle East by supporting productivity on site, this month it’s been great to hear from some of our customers in Spain who shared their experience of using the industry’s leading all-in-on solution.

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Testing Technology – Solutions Series 2020
Testing Technology – Solutions Series 2020 780 488 Detector Testers

In a year when attending tradeshows and meetings in person has proved impossible, we’re pleased to invite you to our ‘Testing Technology – Solutions Series 2020’ event – two days of content looking at the products we offer, the key features each product brings and examples on how you can get the most out of them.

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